SHIPPING
POLICY

Fast & Reliable Delivery

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At In Pep Ta Gadget, we understand the importance of receiving your order quickly and securely. We aim to dispatch all in-stock orders as efficiently as possible, with most orders being processed and shipped within 24 hours of payment confirmation.

All orders are carefully packaged using secure and discreet packaging to protect both the contents and your privacy throughout the delivery process.

 

Delivery Timeframes

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• Orders placed before our daily processing cut-off time are typically dispatched the same working day.

• Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next working day.

• Most UK mainland deliveries are expected to arrive within 24–48 hours following dispatch; however, delivery times may vary depending on location and courier performance.

Please note that delivery timeframes are estimates only and are not guaranteed unless a specific guaranteed delivery service has been purchased.

 

Tracking Information

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Where applicable, tracking details will be provided once your order has been dispatched. Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

Discreet Packaging

We value customer privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents visible on the exterior of the parcel.

Delayed Deliveries

While we make every effort to ensure prompt delivery, delays can occasionally occur due to circumstances beyond our control, including but not limited to:

• Courier delays

• Severe weather conditions

• Public holidays

• Industrial action

• Customs inspections

• Incorrect delivery information provided by the customer

In Pep Ta Gadget shall not be held liable for delays caused by third-party delivery services once an order has been dispatched.

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Lost or Missing Parcels

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If your order has not arrived within the expected delivery timeframe, please contact us as soon as possible. We will work with the courier to investigate the issue and provide updates where available.

Claims for lost parcels must be reported within 14 days of the dispatch date.

Damaged Deliveries

Customers should inspect their order upon receipt. If an item arrives damaged, please notify us within 48 hours of delivery and provide photographic evidence where possible.

Failure to report damage within this timeframe may affect our ability to process a claim.

 

Incorrect Addresses

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Customers are solely responsible for providing accurate delivery information at checkout. We cannot accept responsibility for parcels lost, delayed, or delivered incorrectly due to inaccurate address details supplied by the customer.

Shipping Charges

Shipping costs are calculated at checkout and are displayed before payment is completed. Shipping fees are non-refundable except where required by law.

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Legal Disclaimer

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In Pep Ta Gadget makes every effort to dispatch orders within the stated timeframes; however, all delivery dates are estimates only and are not guaranteed.

By placing an order, the customer acknowledges that delivery services are provided by independent third-party carriers and that In Pep Ta Gadget shall not be liable for any indirect, incidental, consequential, or special damages arising from shipping delays, failed delivery attempts, or courier-related issues.

Risk of loss and title for products purchased pass to the customer upon delivery of the goods to the shipping address provided during checkout.

We reserve the right to amend this Shipping Policy at any time without prior notice. The most current version will always be available on our website.